FAQ about renting in Panama City
- How do I reserve an apartment?
- How much is the reservation fee?
- How do you measure the duration of the stay?
- Where do I make the deposit or wire transfer?
- What happens after I make the deposit or wire transfer?
- Who will give me the keys to the unit?
- Are there check in and checkout times? If so, what are they?
- What happens if I cancel the reservation?
- Is the reservation fee a security deposit?
- Are pets allowed in the unit?
- Do children factor into the number of guests?
How do I reserve an apartment?
Please check the availability calendar. If the apartment is available for the dates you're interested in, fill out the corresponding request form. After completing the form, you'll be sent an e-mail with the account number where you can deposit or transfer the reservation fee.
Once the fee is paid, please email us a copy of your payment receipt, or provide us with the transaction number.
The reservation will then be confirmed and you'll receive an e-mail with the apartment's exact address, along with the name and contact numbers of the person who will give you the keys to the apartment in Panama. At this point, the dates you requested will be reflected on the availability calendar to prevent double booking.
How much is the reservation fee?
You must deposit or transfer 25% of the total rental fee in an account in Panama. Note: Residents in Venezuela may use an account in a Venezuelan bank, in Bolivars, at the official exchange rate and once the rental fee is fully paid in Panama, the reservation fee will be reimbursed via a bank transfer.
Where do I make the deposit or wire transfer?
At the HSBC, Global Bank or General Bank. The account number will be given out once availability of the unit is confirmed.
What happens after I make the deposit or wire transfer?
You notify us immediately with the transaction number, by phone, email or instant message.
Who will give me the keys to the unit?
Once the bank transaction is verified you will receive (by phone or email) the information of the person (full name and phone number) who will give you the keys.
Are there check in and checkout times? If so, what are they?
Check in after 2:00 p.m. and check out before noon.
What happens if I cancel the reservation?
The reimbursement of the reservation fee is subject to the unit being rented for all the allotted days. If only some of the days of your reservation get filled up, you will be reimbursed for the equivalent amount corresponding to those days. If no other clients rent out, you lose the deposit.
Is the reservation fee a security deposit?
No, there is an additional security deposit equivalent to one day of rent.
Do children factor into the number of guests?
They do if they sleep in a separate bed.